Refund policy USAVE Merchandise — a USAVE Global Industries brand Return & Refund Policy We offer a 14‑day return window starting from the day your order is delivered. Eligibility for Returns • Item must be unused, unworn, and in original packaging • Tags must be attached (if applicable) • Proof of purchase is required How to Start a Return To request a return, email us at support@usavemerchandise.com. Please wait for approval before sending anything back. Unauthorized returns will not be accepted. Return Shipping • Approved returns receive a prepaid return label • Return shipping is free for approved cases • Items sent back without approval will be rejected Damaged, Defective, or Incorrect Items Inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue. Non‑Returnable Items • Perishable goods • Custom or personalized items • Personal care items • Hazardous materials • Flammable liquids or gases • Gift cards • Sale items (final sale) Exchanges To exchange an item, complete a return first. Once approved, place a new order for the item you want. Refunds Once your return is received and inspected, we will notify you of approval or denial. Approved refunds are issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at support@usavemerchandise.com. European Union 14‑Day Cooling‑Off Period If your order ships to the EU, you may cancel or return your order within 14 days for any reason. Items must be unused, unworn, and in original packaging with proof of purchase.
